Last Updated: January 28, 2025
About Colors App
Colors is a mood and wellness tracking application developed by Dangling Pointers, SIA. We are committed to giving users full control over their personal data, including the ability to permanently delete their account and associated information.
How to Delete Your Account
You can permanently delete your Colors account directly from within the app:
- Open Colors App: Launch the Colors application on your device.
- Go to Profile: Navigate to your Profile section.
- Access Settings: Tap on "Settings" in your profile.
- Open Account Settings: Select "Account" from the settings menu.
- Delete Account: Tap on "Remove my account".
- Confirm Deletion: Confirm that you want to permanently delete your account.
Path: Profile → Settings → Account → Remove my account
Data Deletion Details
Data That Will Be Deleted
When you delete your account using the in-app feature, the following data will be permanently removed immediately:
| Data Type | Description | Deletion Timeline |
|---|---|---|
| Account Information | Username, email address, profile information | Immediately |
| Mood & Journal Data | All mood records, journal entries, notes, and personal tracking data | Immediately |
| Local App Data | All data stored locally on your device | Immediately |
| Server Data | All data stored on our servers associated with your account | Immediately |
| Usage Analytics | App usage patterns, feature interactions, and behavioral data | Immediately |
| Social Features | Friend connections, shared content, and social interactions | Immediately |
Data That May Be Retained
Some data may be retained for legal or business purposes:
| Data Type | Retention Reason | Retention Period |
|---|---|---|
| Transaction Records | Legal and tax compliance requirements | Up to 7 years (as required by law) |
| Aggregated Analytics | Business analytics (anonymized and non-identifiable) | Indefinitely (cannot be linked to you) |
| Legal Communications | Records of legal notices, disputes, or compliance matters | As required by applicable law |
| Security Logs | Fraud prevention and security monitoring | Up to 2 years |
Processing Timeline
What Happens When You Delete
- Immediate Action: Your account and all associated data are deleted instantly.
- Server Data: All data on our servers is permanently removed.
- Local Data: All data stored locally on your device is cleared.
- No Recovery: Once deleted, your account and data cannot be recovered.
Alternative Options
Before deleting your account permanently, consider these alternatives:
- Data Export: Export your data before deletion to keep a personal copy.
- Take a Break: Simply stop using the app without deleting your account.
- Contact Support: Reach out if you're having issues that might be resolved without deletion.
Contact us at [email protected] if you need assistance with these options.
Questions or Concerns
If you have any questions about the account deletion process, need help finding the deletion option in the app, or need assistance, please contact us:
- Email: [email protected]
- Subject: Account Deletion Question - Colors App
Legal Information
This data deletion process complies with applicable privacy laws including GDPR, CCPA, and other regional data protection regulations. For more information about how we handle your data, please review our Privacy Policy.
Dangling Pointers, SIA
Ropažu iela 14B
Rīga, Latvia, LV-1039